TERMS OF USE

 

Effective: January 22, 2025

 

These Terms of Use (this “Agreement”) governs your (“you” or “Client”) use of this website and any branded websites that link to these terms (each, a "Website"), the services and resources enabled therein (each, a "Service" and collectively, the "Services"), and Bereave’s proprietary software application (the "Software" together with the Website, Services and Documentation (as defined below), the "Properties"), which are provided to you by Bereave, Inc., a Delaware corporation (“Bereave”).

 

PLEASE READ THIS AGREEMENT CAREFULLY. BY ACCESSING OR USING THE WEBSITE OR SERVICES, CLICKING ON THE "I ACCEPT" BUTTON, COMPLETING THE REGISTRATION PROCESS, AND/OR BROWSING THE WEBSITE OR DOWNLOADING THE APPLICATION, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH BEREAVE, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT PERSONALLY OR ON BEHALF OF THE COMPANY YOU HAVE NAMED AS THE USER, AND TO BIND THAT COMPANY TO THIS AGREEMENT. THE TERM "YOU" REFERS TO THE INDIVIDUAL OR LEGAL ENTITY, AS APPLICABLE, IDENTIFIED AS THE USER WHEN YOU REGISTERED FOR THE SERVICES. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, YOU MAY NOT ACCESS OR USE THIS WEBSITE, APPLICATION OR SERVICES.

 

SECTION 12 OF THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS THAT YOU AND BEREAVE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, SECTION 12 SETS FORTH OUR ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST BEREAVE ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, EXCEPT AS SET FORTH IN SECTION 12(N); AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. THE ARBITRATION AGREEMENT COULD AFFECT YOUR RIGHT TO PARTICIPATE IN PENDING PROPOSED CLASS ACTION LITIGATION. PLEASE SEE SECTION 12 FOR MORE INFORMATION REGARDING THIS AGREEMENT, THE POSSIBLE EFFECTS OF THE ARBITRATION AGREEMENT, AND HOW TO OPT OUT OF THE ARBITRATION AGREEMENT.

THIS AGREEMENT IS SUBJECT TO CHANGE BY BEREAVE IN ITS SOLE DISCRETION AT ANY TIME. Bereave reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Software or Services at any time, effective upon posting of an updated version of this Agreement through the Services. You should regularly review this Agreement, as your continued use of the Services after any such changes constitutes your agreement to such changes. Notwithstanding any provision in the Agreement to the contrary, Bereave agrees that if it makes any future material changes to the Arbitration Agreement in Section 12, it will not apply to any individual claim(s) that you had already provided notice of to Bereave.

1. Services; Use of the Services

1. 1. Services. During the Term (as defined below) of this Agreement, Bereave will provide you access to the Properties, which will include (i) a limited, non-exclusive, non-transferable, non-assignable, non-sublicensable, revocable license to use the Properties and (ii) as applicable and as available, user manuals and other materials, including updates thereto, made generally available by Bereave to its clients regarding the Properties (the “Documentation”).
   2. Updates. You understand that the Properties are evolving. As a result, Bereave may require you to accept updates to the Properties that you have installed on your computer or mobile device. You acknowledge and agree that Bereave reserves the right, in its sole discretion, to modify the Properties from time to time, with or without notice. Any future release, update or other addition to the Properties shall be subject to this Agreement. You may need to update third-party software from time to time in order to use the Properties.
   3. Benchmark Data.  Notwithstanding anything to the contrary in this Agreement, Client authorizes and agrees that Bereave may collect or create Benchmark Data (as defined below) and such Benchmark Data shall be the exclusive property of Bereave. Bereave shall have the right to retain, copy, reproduce, process, adapt, modify, publish, transmit, display distribute, or otherwise commercially exploit such Benchmark Data including, for example, curating, transforming, and translating such Benchmark Data. For purposes of this Agreement, “Benchmark Data” means: (i) statistical, system, usage, configuration, log data and other performance data and output regarding Client’s compliance with this Agreement and Client’s usage of the Services; or (ii) statistical, anonymized, or aggregated data that is derived from the User Content in connection with the provision of the Software.
   4. Limitations on Your Use of Services. The rights granted to you in this Agreement are subject to the following restrictions: (i) taking any action(s) that are patently offensive and promote racism, bigotry, hatred or physical harm of any kind against any group or individual; harasses or advocates harassment of another person or group; exploits people in a sexual or violent manner; or contains nudity, violent of offensive subject matter or contains a link to an adult website; (ii) you may not attempt, or authorize, encourage, or support others' attempts, to circumvent, reverse engineer, decrypt, break, decompile, disassemble or otherwise alter or interfere with the Properties; (iii) you may not transmit “junk mail”, “chain letters” or “unsolicitied mass mailing”, “instant messaging”, “phishing”, “spimming” or “spamming”; (iv) you may not modify, copy, alter, duplicate, download, display, transmit distribute,  sell, resell, exploit or create derivative works based upon any portion of the Properties, or any Products accessible through the Services; (v) you may not promote information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; (vi) you shall not use any manual or automated software, devices or other processes, including, without limitation, spiders, robots, scrapers, data mining tools, and the like, to "scape" or download data from any web pages contained in the Website; (vii) you shall not access the Properties to (A) build a competing or similar website, application or service or (B) copy any ideas, methods, features, functions, or graphics of the Services, Software, Documentation, or Products; (viii) frame or mirror any content forming part of the Properties; (ix) license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit any part of the Properties, or otherwise make any part of the Properties available to any third party; (x) circumvent or disable any security or other technological features or measures of the Software; or (xi) except as expressly stated herein, no part of the Properties may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any authorized use of the Properties terminates the licenses granted by Bereave hereunder. Further, Client agrees not to use the Services to participate in: (1) criminal or tortious activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, spimming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets or violation of the privacy or publicity rights of third parties and (2) advertising to, or solicitation of, any person or entity to buy or sell any products or services through the Services. It is also a violation of this Agreement to use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any clients without their prior explicit consent. In order to protect Client from such advertising or solicitation, Bereave reserves the right to restrict the number of emails that a Client may send to other clients.
   5. Prohibited Uses.  Client agrees not to attempt to impersonate another person or entity, and Client acknowledges that Client has no expectation of privacy with regard to any Client Content. Bereave cannot guarantee the security of any information Client discloses; Client makes such disclosures at Client’s own risk. Also, Client should be skeptical about information provided by others, and Client acknowledges that the use of any Client Content in or through the Services is at Client’s own risk. If Client becomes aware of misuse of the Services by any person, please contact Bereave at legal@bereave.io. Bereave reserves the right, in Bereave’s sole discretion, to reject, refuse to post or remove any posting (including private messages) by Client. Additionally, Bereave may review Client’s use of Services, Software, and/or Documentation and determine in Bereave’s sole discretion whether the manner in which Client is using Services, Software, and/or Documentation is prohibited. Upon any determination that a particular use is prohibited, Client shall promptly terminate that use within twenty-four (24) hours of receipt of notice from Bereave that such use is prohibited (the “Use Cure Period”). In the event Client fails to cure such prohibited use within the Use Cure Period and notwithstanding anything herein to the contrary, Bereave shall have the right to terminate this Agreement immediately for cause. For purposes of this Section 1 only, and notwithstanding anything to the contrary in this Agreement, notice shall be deemed to have been given by Bereave upon Bereave’s receipt of an electronically generated delivery receipt after sending such notice to Client via email.
   6. Compliance with Privacy Policy. You agree to the terms of the Bereave Privacy Policy [insert hyperlink to policy], as it may be updated from time to time.

2. Eligibility and Registration

1. 1. Registering Your Account. In order to access certain features of the Properties you may be required to become a Registered User. For purposes of these Terms of Service, a "Registered User" is a user who has registered an account on the Website or Application ("Account").
   2. Registration Data. In registering for the Services, you agree to (i) provide true, accurate, current and complete information about yourself as prompted by the Services’ registration form (the "Registration Data"); and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You represent and warrant that you are (1) at least eighteen (18) years old (or if you are not eighteen (18) years old, you are emancipated or have the consent of a parent or guardian); (2) of legal age to form a binding contract; (3) you have the authority to enter into this Agreement and perform your obligations hereunder; (4) there are no existing or threatened claims or litigation that would materially impair your ability to perfom under this Agreement and (4) not a person barred from using the Properties under the laws of the United States, your place of residence or any other applicable jurisdiction. You are responsible for all activities that occur under your Account. You agree that you shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Properties by minors. You may not share your Account or password with anyone, and you agree to (y) notify Bereave immediately of any unauthorized use of your password or any other breach of security; and (z) exit from your Account at the end of each session. If you provide any information that is untrue, inaccurate, not current or incomplete, or Bereave has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Bereave has the right to suspend or terminate your Account and refuse any and all current or future use of the Properties (or any portion thereof). You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself. You agree not to create an Account or use the Properties if you have been previously removed by Bereave, or if you have been previously banned from any of the Properties.

3. Termination.  If you materially breach the terms of this Agreement, Bereave may suspend your ability to use the Properties or may terminate this Agreement effective immediately, with or without notice to you. If you want to terminate this Agreement, you may do so by closing your Account for all Services that you use. Upon termination of this Agreement, your right to use the Services will automatically terminate immediately and you shall pay all fees and charges owed to Bereave as of the effective date of the termination. Bereave will not have any liability whatsoever to you for any suspension or termination. All provisions of this Agreement, which by their nature should survive, shall survive termination of this Agreement, including without limitation, ownership provisions, warranty disclaimers and limitation of liability.

4. Payment and Billing

1. 1. Payment. You agree to pay all fees or charges to your Account in accordance with the fees, charges and billing terms in effect at the time a fee or charge is due and payable. You must provide Bereave with a valid credit card (Visa, MasterCard, American Express, Discover, or any other issuers accepted by us), automatic debit or ACH, charge card, gift card or cash card ("Payment Provider"). You acknowledge and agree that for each order you place through the Service, the full cost of Products you order will be assessed against your Payment Provider. You acknowledge and agree that a command originating from your Account constitutes an authorization for the Service to charge the designated amount and you assume all liability for, and shall promptly pay, all such charges. Without limiting the foregoing, you acknowledge and agree that you will pay assessed charges for all orders placed from your Account. The Service will provide you with reasonable notice of any material modification in the fees charged for the services, which notice may be provided by posting the new fee schedule on the Website. You agree to immediately notify Bereave of any change in your billing address or the credit card used for payment hereunder.  Notwithstanding anything herein to the contrary, if you do not pay the fees and charges due for your purchases or use of the Services, and such failure to pay has not been cured within fifteen (15) days of the due date, Bereave may terminate your access to the Services or Properties immediately without notice until paid in full, and without liability to you or any other party.
   2. No Refunds. All Fees (other than Fees paid in advance for Services not performed hereunder) paid are non-cancellable and non-refundable.
   3. Late Fees. If any Fees are not timely paid due to insufficient funds or an expired credit card on file and such non-payment continues for seven (7) days, then without limiting Bereave’s rights or remedies, the overdue charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower.
   4. Taxes.  Unless otherwise stated in this Agreement, Bereave’s fees for the Services do not include any direct or indirect local, state, federal or foreign taxes, levies, duties or similar government assessments of any nature, including value-added, use or withholding taxes (collectively, “Taxes”). You are responsible for paying all Taxes associated with your purchases of Services, excluding taxes based on Bereave’s net income or property.  If Bereave has the legal obligation to pay or collect Taxes for which you are responsible for under this Section 4, the appropriate amount shall be invoiced to and paid by you, unless you provide Bereave with a valid tax exemption certificate authorized by the appropriate taxing authority.

5. Intellectual Property Ownership.  Except for the content and information you upload to the Services, you agree that Bereave and its suppliers own all rights, title and interest in the Properties, including all trademarks, brand names, and logos therein. All such material is protected by relevant intellectual property laws, including copyright, trademark, patent and/or trade secret laws (the “Intellectual Property”). Such material may not be modified, reproduced, transmitted, sold, offered for sale, publicly displayed, or redistributed in any way without our prior written permission and the prior written permission of any other applicable rights licensor. All trademarks, brands, slogans and other indicia of origin ("Marks") that appear on or in connection with the Services are the property of Bereave and/or its affiliates, licensors and/or licensees. You have no ownership interest in and to the Intellectual Property and you are not authorized to use any such Marks. You shall exercise reasonable care in the use of the Intellectual Property and will be responsible for all loss and/or damage to the Intellectual Property resulting from any of your action or inaction.

6. User Content

1. 1. User Content. Except as otherwise provided in this Agreement, Bereave does not claim any ownership rights in the text, files, images, photos, videos, sounds, musical works, works of authorship or any other materials (“Content”) that you post or upload to the Properties, through the Services and/or through use of the Products (collectively, “User Generated Content”). After posting or uploading User Generated Content to the Software and/or through the Services, you continue to retain all of your ownership rights in such User Generated Content, except as set forth in this Agreement. You are solely responsible for any third party Content in the User Generated Content and for the use of the User Generated Content, including on Bereave’s Properties and through the Services.  Bereave reserves the right to remove any Content, User Generated Content and/or any other content in Bereave’s sole and absolute discretion. In addition, the Properties may contain Content, under license to Bereave from one or more third parties, in which you are featured and/or visible or which includes your name, nickmane, professional name, image, likeness, other identifications and biographical material (“User Featured Content” and together, with User Generated Content, “User Content”). 
   2. Grant of License to Bereave. You hereby grant Bereave and its licensees, distributors, agents, independent contractors, representatives and other authorized users (collectively, the “Bereave Entities”) a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sublicenseable right and license to use, reproduce, transmit, copy, display, exhibit, publish, index, modify, remove, publicly perform, translate, create derivative works, distribute and/or otherwise use the User Content in connection with Bereave’s business and in all forms now known or hereafter invented, including but not limited to entertainment, news, advertising, promotional, marketing, publicity, trade or commercial purposes (“Uses”), all without notification to you, with or without attribution, and without the requirement of any permission from or payment to you or any other person or entity (the “Content License”). You further grant Bereave a license to use your username, first name and last initial, and/or other user profile information, including without limitation, to attribute User Content to you in connection with such Uses, without notification or approval by you. You agree that the Content License includes the right for other users to access and use your User Content in conjunction with participation in the Services and as permitted through the functionality of the Services. In the interest of clarity, the Content License granted to Bereave herein shall survive termination of the Services or your account. Bereave reserves the right in its sole discretion to remove or disable access to any User Content from the Services, suspend or terminate your account at any time, or pursue any other remedy or relief available under equity or law if you post any User Content that violates this Agreement or any community or content guidelines we may publish or that we consider to be objectionable for any reason. You agree that Bereave may monitor and/or delete your User Content (but does not assume the obligation) for any reason in Bereave’s sole discretion. Bereave may also access, read, preserve, and disclose any information as Bereave reasonably believes is necessary to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce this Agreement, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security, or technical issues, (d) respond to user support requests, or (e) protect the rights, property or safety of Bereave, its users and the public. You hereby appoint Bereave as your agent with full power to enter into and execute any document and/or do any act Bereave may consider appropriate to confirm, fully utilize, or enforce the grant of rights, consents, agreements, assignments and waivers set forth in this Agreement.  
   3. Representations in Client Generated Content. Client represents and warrants to Bereave that: (a) Client owns the Client Generated Content or otherwise has the legal right to post or transmit the Client Generated Content in accordance with the terms of this Agreement, and (b) the posting or other transmission of the Client Generated Content on or through the Services or Properties or otherwise by Bereave or the Bereave Entities does not violate the privacy rights, publicity rights, intellectual property rights (copyrights, patents, trademarks), contract rights or any other rights of any person or entity. To the extent that any of the Client Content in the Services features a child of Client under the age of eighteen (18), Client is deemed to have consented to the Content License on such child’s behalf and the foregoing representations with regard to such Content, and such child shall also be deemed to be a Client for purposes of this Agreement. If Client is under eighteen (18) years of age, Client further warrants and represents that Client either is an emancipated minor, or possesses legal parental or guardian consent to enter into this Agreement and use the Services. Client has no agreement with or obligations to any third party with respect to the rights herein granted which conflict or interfere with or adversely affect any of the provisions of this Agreement or the use or enjoyment by Bereave of any of the rights herein granted Client has secured and will maintain all rights necessary for Bereave to use and enjoy the rights herein granted. Client has not sold, assigned, transferred or conveyed, and will not sell, assign, transfer, or convey, to any party any right, title, or interest in and to the rights herein granted or any part thereof, adverse to or in derogation of the rights herein granted to Bereave. To the extent any moral rights, ancillary rights, or similar rights in or to the Client Content exist and are not exclusively owned by Bereave, Client agrees not to enforce any such rights as to Bereave or the Bereave Entities, and Client shall procure the same agreement not to enforce from any others who may possess such rights. Client agrees to pay for all royalties, fees, and any other monies owing to any person or entity by reason of any Client Content posted by Client to or through the Services.
   4. Feedback. You agree that any submission of any ideas, suggestions, and/or proposals to Bereave through its suggestion, feedback, wiki, forum or similar pages (“Feedback”) is at your own risk and that Bereave has no obligations (including without limitation, obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback and you hereby grant to Bereave a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sublicenseable right and license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works, distribute and/or otherwise use such Feedback.

7. Infringing Content; Digital Millenium Copyright Act

1. 1. Infringing Content. Bereave reserves the right to remove any Client Content that is alleged to infringe the copyright of a third party or otherwise violates any third party rights and/or to suspend or terminate Client’s access privileges in the event of repeat infringement by Client. If Client is a copyright owner or authorized agent and believes that Client’s work has been copied and posted in or through the use of the Services in a way that constitutes copyright infringement, or if Client believes that Client’s rights have otherwise been violated by the Services, Client may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing Bereave’s Copyright Agent (as defined below) with the following information in writing (see 17 U.S.C 512(c)(3) for further detail): (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest or the person whose rights have been violated; (ii) a description of the copyrighted work that Client claims has been infringed or the particular rights violated; (iii) if applicable, a description of where the material that Client claims is infringing is located in or through the use of the Services; (iv) Client’s address, telephone number, and email address; (v) a written statement by Client that Client has a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law or with regard to the rights violated; and (vi) a statement by Client, made under penalty of perjury, that the above information in Client’s notice is accurate.
   2. DMCA. Bereave’s designated representative to receive notifications of claimed infringement (“Copyright Agent”) is Justin Clifford, who may be contacted by email at legal@bereave.io or by mail at 5555 N. Illinois Street, Indianapolis, IN 46208. If Client believes that Client Content that was removed (or to which access was disabled) is not infringing, or that Client has the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and/or use Client Content, Client may send a counter-notice pursuant to the DMCA containing the following information to the Copyright Agent: (i) Client’s physical or electronic signature; (ii) identification of Client Content that has been removed or to which access has been disabled and the location at which the Client Content appeared before it was removed or disabled; (iii) a statement that Client has a good faith belief that the Client Content was removed or disabled as a result of mistake or a misidentification of the Client Content; and (iv) Client’s name, address, telephone number, and email address, a statement that Client consents to the jurisdiction of the federal court in Indiana, and a statement that Client will accept service of process from the person who provided notification of the alleged infringement. If a counter-notice is received by the Copyright Agent, Bereave may, in Bereave’s sole discretion, send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed Client Content or cease disabling it in ten (10) business days. Unless the copyright owner files an action seeking a court order against the Client Content provider or Client, the removed Client Content may be replaced, or access to it restored.

8. Confidentiality

1. 1. Confidential Information Defined.  For purposes of this Agreement, “Confidential Information” means all confidential and proprietary information of a party (the “Disclosing Party”) disclosed to the other party (the “Receiving Party”), including all such information to which the Receiving Party has access through the Disclosing Party, unless such information is designated in writing as non-confidential or is specifically excluded from the definition of Confidential Information as provided herein. Confidential Information shall expressly include, without limitation, the terms of this Agreement (including fees and other terms), provision of Services, the Software, the Documentation, product plans, business and marketing plans, business model, technology and technical information, product designs, business processes and any information about the Disclosing Party’s customers, clients, affiliates, or licensors. Confidential Information shall not include any information that: (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party; (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party; (iii) was independently developed by the Receiving Party without breach of any obligation owed to the Disclosing Party; or (iv) is received from a third party without breach of any obligation owed to the Disclosing Party.
   2. Use Restrictions. The Receiving Party shall not disclose or use any Confidential Information of the Disclosing Party for any purpose outside the scope of the terms herein, except with the Disclosing Party’s prior written permission. Notwithstanding the foregoing, the Receiving Party may disclose such Confidential Information to those of its employees and contractors who specifically need to know such information for purposes of providing or receiving the Services and such employees and contractors shall be bound by the restrictions set forth herein. The Receiving Party shall be responsible for any breach of this Agreement by its employees or contractors. The Receiving Party shall use the same degree of care to protect the Confidential Information as it uses to protect its own information of a confidential and proprietary nature, but in no event shall it use less than a reasonable degree of care. If the Receiving Party is compelled by law to disclose Confidential Information of the Disclosing Party, it shall provide the Disclosing Party with prior written notice of such compelled disclosure (to the extent legally permitted) and reasonable assistance, at Disclosing Party’s cost, if the Disclosing Party wishes to contest the disclosure. Notwithstanding the foregoing, each party may disclose the existence and terms of this Agreement, in confidence, to a potential purchaser of or successor to any portion of such party’s business resulting from the reorganization, spin-off, or sale of all or a portion of all of the assets of any business, division, or group of such party after such party and the potential purchaser or successor have entered into a customary agreement prohibiting disclosure of Confidential Information.
   3. Equitable Relief.  If the Receiving Party discloses or uses (or threatens to disclose or use) any Confidential Information of the Disclosing Party in breach of confidentiality protections hereunder, the Disclosing Party shall have the right, in addition to any other remedies available to it, to seek injunctive relief to enjoin such acts, it being specifically acknowledged by the parties that any other available remedies are inadequate.
   4. Survival of Obligations.  Notwithstanding the expiration or termination of this Agreement for any reason, the obligations of confidentiality and non-use set forth in this Section 8 shall continue after such expiration or termination until such Confidential Information is no longer confidential in accordance with the terms of this Agreement.
   5. No Public Announcements.  Neither party may issue press releases or any other public announcement of any kind relating to the terms herein without the other party’s prior written consent.

9. Disclaimer of Warranties

YOU EXPRESSLY AGREE THAT USE OF THE PROPERTIES IS AT YOUR OWN RISK. THE PROPERTIES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BEREAVE EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS, REPRESENTATIONS AND GUARANTEES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW OF CUSTOM, PRIOR ORAL OR WRITTEN STATEMENTS, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, AND NON-INFRINGEMENT. BEREAVE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. YOU UNDERSTAND AND AGREE THAT ANY PRODUCTS YOU OBTAIN THROUGH USE OF THE SERVICES IS DONE AT YOUR OWN RISK, AND BEREAVE MAKES NO WARRANTY REGARDING ANY DEALINGS WITH OR TRANSACTIONS ENTERED INTO WITH ANY OTHER PARTIES THROUGH THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM BEREAVE OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. BEREAVE SHALL NOT BE RESPONSIBLE OR HAVE ANY LIABILITY FOR THE PROCUREMENT, INSTALLATION, OR MAINTENANCE OF ANY EQUIPMENT ON WHICH THE PROPERTIES ARE ACCESSED BY YOU

10. Limitation of Liability

YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL BEREAVE, ANY THIRD PARTY PROVIDERS OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF SUCH PARTIES WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RELATED TO YOUR USE OF THE PROPERTIES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT OR OTHERWISE. THE PARTIES ACKNOWLEDGE THAT THE TERMS OF THIS PARAGRAPH REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT THE PARTIES WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS OF LIABILITY. UNDER NO CIRCUMSTANCES WILL THE AGGREGATE LIABILITY OF BEREAVE TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE PROPERTIES OR PRODUCTS, EXCEED ONE HUNDRED DOLLARS ($100). Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability shall be the minimum permitted under such applicable law.

11. Indemnification

You agree to indemnify, defend and hold harmless Bereave, and its agents, employees, representatives, licensors, affiliates, officers and directors, from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and court costs) resulting or arising from any third-party claim in connection with (a) any information you (or anyone accessing the services using your password) submit or transmit through the Services, (b) your use of or access to the Properties, including but not limited to, the installation, operation and use of the Services, Software or Documentation, (c) your violation of this Agreement, (d) your violation or infringement of any rights of any third party, (e) any viruses, trojan horses, worms, time bombs, cancelbots, spyware, or other similar harmful or deleterious programming routines input by you into the services; (f) the violation or infringement of any of the Intellectual Property or Confidential Information of Bereave; or (g) your negligence or willful misconduct.

12. Arbitration Agreement; Class Waiver; Waiver of Trial by Jury

Please read this Arbitration Agreement carefully. It is part of your Agreement with Bereave and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. 

1. 1. Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with this Agreement or the use of any product or service provided by Bereave that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. This Arbitration Agreement applies to you and Bereave, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of Services provided under this Agreement.
   2. Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute ("Notice") describing the nature and basis of the claim or dispute, and the requested relief. A Notice to Bereave should be sent to: legal@bereave.io,  After the Notice is received, you and Bereave may attempt to resolve the claim or dispute informally. If you and Bereave do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
   3. Arbitration Rules. Arbitration shall be initiated through the American Arbitration Association ("AAA"), an established alternative dispute resolution provider ("ADR Provider") that offers arbitration as set forth in this section. If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider. The rules of the ADR Provider shall govern all aspects of this arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with this Agreement. The arbitration shall be conducted by a single, neutral arbitrator. Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules. Any hearing will be held in Indianapolis, Indiana, unless the parties agree otherwise. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.
   4. Additional Rules for Non-Appearance Based Arbitration. If non-appearance arbitration is elected, the arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties.
   5. Time Limits. If you or Bereave pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.
   6. Authority of Arbitrator. If arbitration is initiated, the ADR Provider will decide the rights and liabilities, if any, of you and Bereave, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The ADR Provider shall have the authority to grant motions dispositive of all or part of any claim. The ADR Provider shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and this Agreement. The ADR Provider shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The ADR Provider has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the ADR Provider is final and binding upon you and Bereave.
   7. Waiver of Jury Trial. THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in court and are subject to very limited review by a court. In the event any litigation should arise between you and Bereave in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND BEREAVE WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
   8. Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
   9. Confidentiality. All aspects of the arbitration proceeding, including but not limited to the award of the ADR Provider and compliance therewith, shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This Paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
   10. Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.
   11. Right to Waive. Any or all of the rights and limitations set forth in this Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or effect any other portion of this Agreement.
   12. Survival of Agreement. This Agreement will survive the termination of your relationship with Bereave.
   13. Small Claims Court. Notwithstanding the foregoing, either you or Bereave may bring an individual action in small claims court.
   14. Emergency Equitable Relief. Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.
   15. Claims Not Subject To Arbitration. Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark, or trade secret shall not be subject to this Arbitration Agreement.
   16. Courts. In any circumstances where the foregoing Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within Indianapolis, Indiana, for such purpose.
   17. Attorneys’ Fees.  If either party resorts to legal action (including arbitration) for the redress of any breach of this Agreement, the prevailing party shall be entitled to an award of all costs and reasonable attorneys’ fees.
   18. How to Opt Out of Arbitration Agreement. To opt out of the Arbitration Agreement, you must send an email to opt-out to legal@bereave.io with the following information: (1) your name and address; (2) your Bereave username, if you have one; (3) the email address you use to access your Bereave account, if you have one and (4) a clear statement that you want to opt out of the Arbitration Agreement. You can also mail a signed letter to Bereave’s legal department at the address set forth in Section 14. You should keep a copy of the letter and proof that you sent it on time. You have 30 days after accepting this Agreement to opt out.
   19. Choice of Law. This Agreement is governed by U.S. federal law and/or laws of the state of Indiana, consistent with the Federal Arbitration Act, without resort to conflict of law provisions.

13. Notice. Where Bereave requires that you provide an e-mail address, you are responsible for providing Bereave with your most current e-mail address. If the last e-mail address you provided to Bereave is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by this Agreement, Bereave’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to Bereave only at the following address: Bereave, Inc., Attention: Legal, 5555 N. Illinois Street, Indianapolis, IN 46208. Such notice shall be deemed given when received by Bereave by letter delivered by nationally recognized overnight delivery service or first-class postage prepaid mail at the above address.

14. Waiver. Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

15. Severability. If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will remain enforceable, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

16. Export Control. You may not use, export, import, or transfer the Properties except as authorized by U.S. law, the laws of the jurisdiction in which you obtained the Properties, and any other applicable laws. In particular, but without limitation, Bereave’s Properties may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Properties, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use the Bereave Properties for any purpose prohibited by U.S. law, including the development, design, manufacture or production of missiles, nuclear, chemical or biological weapons. You acknowledge and agree that products, services or technology provided by Bereave are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer Bereave products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations.

17. Electronic Communications. The communications between you and Bereave use electronic means, whether you visit the Properties or send e-mails, or whether Bereave posts notices on the Bereave Properties or communicates with you via e-mail. For contractual purposes, you (1) consent to receive communications from Bereave in an electronic form; and (2) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Bereave provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.

18. Release. You hereby release Bereave, its affiliates and each of their respective officers, directors, employees, and agents and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Properties, including but not limited to, any interactions with or conduct of other users or third-party websites of any kind arising in connection with or as a result of this Agreement or your use of the Properties. If you are a California resident, you hereby waive California Civil Code Section 1542, which states, "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor”.

19. Assignment. This Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Bereave’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.

20. Reservation of Rights.  Bereave hereby expressly reserves any and all rights, licenses, and permissions in and to the Services, the Software, the Documentation and the Properties other than those limited rights explicitly provided to you in accordance with the terms herein. 

21. Force Majeure. Bereave shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

22. Questions, Complaints, Claims. If you have any questions, complaints or claims with respect to the Properties, please contact us at: legal@bereave.io, or at Bereave, Inc., Attention: Legal, 5555 N. Illinois Street, Indianapolis, IN 46208. We will do our best to address your concerns. If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.

23. Consumer Complaints. In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

24. Entire Agreement. This Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter. Notwithstanding anything in the contrary herein, no terms or conditions stated in a Client proposal or in any other Client order documentation that conflicts with this Agreement shall be incorporated into this Agreement.